Jiban Parra

Jiban Parra is a seasoned professional in project management and customer engagement with extensive experience in various roles across multiple organizations. Currently serving as the Regional PMO & Product Lead at Kavak.com since August 2021, Jiban has also held positions such as PMO Specialist, Senior Analyst for Customer Journey, and Customer Engagement Coordinator at the company. Prior experience includes a role in Workforce Management at Teleperformance from January 2017 to July 2021, customer service staff at Virgin Mobile Colombia from June 2014 to February 2016, and various roles including Trainer and Quality Analyst at Sitel between December 2010 and May 2014. Jiban holds a degree in Graphic Design from ISEC - Nueva Generación de Comunicadores and a degree in Advertising from Universidad Central (CO).