Justin Nolan Msc

Justin Nolan MSc is an experienced professional in the banking and finance sector, currently serving as a Product Owner and Customer Journey Specialist at KBC Bank Ireland since November 2008. This role encompasses the end-to-end mapping of customer journeys, product ownership, and project management. Previously, Justin held various positions including Customer Success Specialist, Financial Planner, Collections Manager, Call Center Supervisor, and Collections Officer at KBC Bank and served as a Relationship Manager and Senior Mortgage Underwriter at IIB Bank. Justin holds a Master of Science in Organisational Behaviour from Dublin City University and a Bachelor's degree in Business Studies from Dublin Business School, along with qualifications from the Institute of Bankers and PeopleCert in project management.