Operations and Customer Management Team

The Operations and Customer Management Team at KBC Bank Ireland is responsible for streamlining banking operations and enhancing customer experience across various services, including mortgages and corporate banking. This team focuses on operational efficiency, customer support, and the management of account activities, ensuring that clients receive timely assistance and that processes are aligned with best practices in the banking sector. They also play a key role in testing and implementing new operational strategies to improve service delivery and customer satisfaction.