Rachel Armendariz

Rachel Armendariz is an experienced business analyst with a strong background in operational effectiveness and client relations. Currently serving as a Sr. Business Analyst at Keenan since March 2016, Rachel focuses on TPA client setup, configuration, and maintenance while fostering strong relationships with clients and vendors. Previously, as a Business Reporting Analyst at Pinnacle Claims Management, Inc. from May 2013 to March 2016, Rachel ensured operational excellence within the SHOP Operations department through effective workflow documentation and recommendations. Earlier roles include serving as a Medicare Revenue Reconciliation Analyst at Humana, where Rachel developed a Reconciliation Database that significantly improved processing efficiency, and as a Business Analyst II at United Healthcare, where Rachel implemented process improvements that streamlined COBRA database management.