Keeyu
Tahir Rauf is a seasoned technology executive with extensive experience in roles ranging from Chief Technology Officer to Solutions Architect. Currently, Tahir serves as Chief Technology Officer and Co-Founder at keeyu, enhancing e-commerce operations. Concurrently, as a Retail Technology Consultant and Virtual CTO at Aplab Solutions, Tahir addresses technology resource gaps for small to medium businesses. Previous roles include Group Chief Technology Officer at Hotsprings, where Tahir led engineering teams to develop scalable solutions, and Azure Solution Architecture Consultant at Woolworths Group, specializing in cloud transformations. Tahir also garnered experience as a Solutions Architect Consultant at Mastercard, where focus on security and reliability in large-scale applications was paramount. Early career highlights include leading enterprise solutions at NorthBay Solutions and guiding technology development at One That Matters. Tahir holds an MS in Software Project Management from the National University of Computer and Emerging Sciences and a BS in Computer Science from the University of the Punjab.
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Keeyu
What we Do: Keeyu streamlines e-commerce post-purchase operations, enhancing customer satisfaction and reducing business costs. Problem Statement: We've fixed a big e-commerce headache: shoppers not getting their stuff on time. Did you know that 38% of helpdesk tickets are complaints? Why It Happens: E-commerce operations can be tricky, with just one glitch causing late deliveries, customer frustration, and cost headaches. And guess what? Old-school helpdesks don't prevent these dramas before they happen. Solution Statement: We help companies get their online shoppers what they want with no drama. How We Do It: Our platform smarts keep an eye on the post-purchase journey, from payment to delivery. Keeyu spots issues early and empowers customer support teams to ensure every order ends up right where it should be – in the customer's hands, on time, hassle-free. Benefits: Keeyu is all about making everyone's life easier. It slashes workloads and employee costs while ramping up team spirit and customer loyalty – because when things go smoothly, everyone's happier. Founded in 2023, the company is headquartered in Sydney, Australia, and is dedicated to empowering businesses to deliver exceptional post-purchase experiences.