Mohamed Kassem is a seasoned customer service professional with extensive experience in managing customer relations and support roles. Currently serving as a Customer Service Manager at Kefan Optics since June 2017, Mohamed has progressed from a Customer Service Agent to this managerial position. Prior experience includes auditing at Images Medical Center, working as a Human Resources Officer at Al Ahli Bank of Kuwait, and holding an officer position at Al Jalaa Office for Printing and Imaging. Mohamed holds a Bachelor's degree in Computer Science from Beirut Arab University, earned between 2011 and 2015.
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