Smita D. is a Customer Success Manager specializing in account management, currently working at Keka HR since February 2024. Prior experience includes a role as Customer Success Manager at KeyPoint Technologies from September 2021 to February 2024, where responsibilities included overseeing the client journey and serving as a primary contact for feedback and escalations. Smita has also held positions such as Vendor Manager in Localization Services and Manager of Community Relations at THINKPHI, encompassing community management, business development, and digital marketing strategist functions. Earlier roles include Customer Service Representative at Workenstein Collaborative Spaces and Community Service Executive at Awfis Space Solutions, focusing on client engagement and operational management. Smita D. holds a Bachelor's degree in Hospitality Administration/Management from the International Institute of Hotel Management, Kolkata.
This person is not in any teams
This person is not in any offices