Mckay M.

Mckay M. is an experienced professional in digital customer education and customer success, currently serving as a Digital Customer Education Specialist at Kenect since November 2019, where responsibilities include digital content creation and project management. Prior roles at Kenect encompassed Team Lead Customer Success, Senior Customer Success Manager, and Customer Success Manager, focusing on client retention, training, and enhancing the customer experience. Mckay has also contributed as a Video Editor for self-employed projects, creating content for family history videos and YouTube, and served as a Marketing Consultant at Disruptive Advertising, developing advertising strategies for premium accounts. Previous positions include Sales Development Representative at Kenect, Quality Assurance Auditor and Script Writer at Upwell Health, and Supervisor at Deseret Industries. Mckay is pursuing a Bachelor's degree in Digital Cinema from Utah Valley University.