Chris Carson

Alliance Customer & Operations Director & Lead Director For Keolis Downer Consultancy Services at Keolis Downer

Chris Carson has a diverse work experience in the transportation industry. Chris currently holds the position of Service Delivery Director at Keolis Downer since February 2021. Prior to this, they worked at Nexus from 2017 to 2021, where they held roles such as Operations Director and Metro Services Director. At Nexus, they were responsible for the safe and efficient operation of the Tyne & Wear Metro.

Before joining Nexus, Chris worked as Operations & Safety Director at Tyne & Wear Metro/DB Regio for a brief period in 2017. Chris also served as Operations Director at Deutsche Bahn from 2016 to 2017.

Earlier in their career, Chris held various roles at Virgin Trains East Coast, East Coast Main Line Company Limited, Network Rail (High Speed) Limited, and Network Rail. These roles included Head of Rail Industry Partnership Working, Head of Business Change, Programme Manager - National Operating Strategy, Head of Service Delivery, Operations Manager (CTRL), Route Performance Manager, and Route Performance Manager.

Throughout their career, Chris has demonstrated expertise in areas such as train operations, safety, performance management, and leadership.

Chris Carson completed a Post Graduate Diploma in Project Management at The University of Salford in 2019. Prior to that, from 2014 to 2015, they obtained an Extended Diploma in Strategic Management & Leadership from the Chartered Management Institute. In 2011 to 2012, Chris completed a Post Graduate Certificate in Strategic Leadership at the University of Warwick's Warwick Business School. They also obtained a Post Graduate Award in Business Leadership from the same institution in 2008 to 2009. Earlier in their education, from 2004 to 2007, Chris obtained a Bachelor's Degree in Applied Management from the University of Sunderland. Furthermore, there is no available information regarding Chris Carson's education at Hylton Red House.

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Timeline

  • Alliance Customer & Operations Director & Lead Director For Keolis Downer Consultancy Services

    January 1, 2024 - present

  • Service Delivery Director

    February, 2021

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