Anthony Wong is an accomplished IT professional with extensive experience in business relationship management and client support across Asia Pacific. Currently serving as a Business Relationship Manager at Kering Asia Pacific Limited since August 2023, Anthony oversees the development and implementation of IT initiatives in Hong Kong, Macau, and Taiwan, achieving a 95% incident resolution rate within SLA timelines. Prior roles include leading the Client Support Services team at PVH Corp., where Anthony managed IT support across six Southeast Asian markets, attaining a 98% customer satisfaction score. Additional experience at L'Oréal involved supporting 14 brands' IT needs, while earlier positions at AIA, HK Electric, and SPSS Hong Kong contributed to a solid foundation in financial planning and systems analysis. Anthony holds a Master's degree in Interactive Systems Design from the University of Nottingham and a Bachelor's degree in Computer Science from Cardiff University.
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