Michelle Cram

Michelle Cram is an accomplished IT PMO Lead at Keurig Dr Pepper Inc., where responsibilities include driving change management, supporting Agile project teams, and developing curriculum for Agile Transformation. With a strong background in training and development, Michelle has successfully migrated performance support platforms and created targeted training strategies based on adult learning theories. Previous roles include Technical Trainer III at Keurig Green Mountain, Inc., and Customer Relations Trainer at Vermont Student Assistance Corporation, where Michelle designed training programs closely aligned with business objectives. Education includes a Master of Education in Training and Performance Improvement from Capella University and a Bachelor's degree in Social Work from the University of Vermont, complemented by continuous professional development through various training organizations.