Chris DeLambo, MBA has a diverse and extensive work experience in the sales and customer experience transformation field. Chris is currently the Global Director for Digital Contact Center, Service Strategy & Channel Sales at Khoros, where they lead a team focused on revolutionizing the contact center industry through consultative sales and digital transformation strategies. Prior to that, they served as an Advisory Council Member at GLG, providing clients with business experience insights and expertise in digital transformation and customer engagement.
Chris also held the position of SVP Sales & Customer Experience Transformation at HGS - Hinduja Global Solutions, where they led the North American new logo sales team and managed the Channel Partnership team. At Teleperformance, they served as the Vice President and Executive Business Partner for Praxidia, a contact center consulting and analytics subsidiary.
Before that, they were the SVP of Sales at Conduent, responsible for leading a high-performance sales team focused on outsourced business process services. As the SVP of Sales at Xerox, they managed a team of sales executives and drove new logo wins and business growth in the North and South American regions.
Chris DeLambo also has experience in global sales executive roles, identifying and establishing relationships with strategic Fortune 500 companies, at Affiliated Computer Services. Additionally, they worked as the VP of Marketing at LiveBridge, Inc, where they managed marketing strategies and strategic relationships, leading to the acquisition of the company by Affiliated Computer Services.
Furthermore, they have taught marketing as a Marketing Instructor for the Master of Business Administration program at Marylhurst University.
Overall, Chris DeLambo's work experience showcases their expertise in sales, customer experience transformation, digital transformation, and business process outsourcing.
Chris DeLambo, MBA, earned their Master of Business Administration (MBA) degree from the University of Oregon Lundquist College of Business. They also hold a Bachelor of Arts (BA) degree in Economics & Political Science from the University of Minnesota. Additionally, Chris obtained a certification in Learning LinkedIn Sales Navigator from LinkedIn in 2021.
December, 2021 - present