Victoria Nichol

Victoria Nichol has a diverse work experience spanning different industries and roles. Victoria is currently the Chief Customer Officer at KidKare by MinuteMenu since February 2023. Prior to this, they worked as the President & Career Coach at Pay Forward Coaching starting from September 2022.

Before that, they served as an Advisor at Sendoso from March 2021. From January 2021 to September 2022, they held the position of Vice President of Product Marketing & Customer Strategy at The Predictive Index. Prior to that, they were the Vice President of Customer Success & User Operations and Director of Customer Success at the same company. In these roles, they established and managed high-growth customer success teams and implemented strategies for global customers.

Victoria also has experience in customer success and account management roles at Rapid7, MindFullWay, Experian QAS US, Experian QAS UK, and Experian Data Quality. Victoria has effectively led teams and developed processes to drive customer retention, revenue growth, and customer onboarding.

Earlier in their career, they worked as a Bartender & Server at Offshore Ale Company. Overall, Victoria Nichol has a strong background in customer success, customer strategy, and coaching roles, making their a valuable asset to any organization.

Victoria Nichol's education history is as follows:

- In 2018, they attended the Harvard Business School Executive Education program called "Boston's Future Leaders" and studied leadership.

- From 2002 to 2006, they pursued a Bachelor's Degree in Psychology & Sociology, Criminal Justice at the University of Massachusetts Amherst.

- In 2005, they also completed a Bachelor of Arts (B.A.) in Psychology and Sociology at The University of Queensland.

- Victoria's secondary education took place at Needham High School from 1998 to 2002, although no specific degree or field of study is mentioned.

In addition to their formal education, Victoria has obtained several certifications:

- In October 2022, they completed the "Board Ready Bootcamp-Diverse Leadership for Tech Boards" program at the Mass Technology Leadership Council.

- In February 2019, they received certification as a "PI Certified Talent Optimization Leader" from The Predictive Index.

- Victoria also holds a certification in "Product Led Growth" from ProductLed, although the specific month and year are not provided.