Alex Vd Molen

Alex vd Molen possesses extensive experience in support and system management, currently serving as Teamlead Support at KidsKonnect since May 2019. Responsibilities include customer advice through phone and ticketing systems, application management, and project collaboration for tool improvements. Previous roles include Support Coordinator and System Administrator at MixCom Media Group, where responsibilities encompassed Agile practices, customer contact, and account management. Alex also operated a graphic design business specializing in WordPress websites and worked as a Geospatial Co-Production drafter at Kadaster. Academic qualifications include a recent degree in High Impact Leadership from YEARTH Academy, a Multimedia Vormgever degree from Grafisch Lyceum Zwolle, and a Bachelor of Journalism from Christelijke Hogeschool Ede. Proficient in various software tools, including ZenDesk, Atlassian JIRA, and Microsoft Office.