Leila Ptak

Leila Ptak, CPCU, AIDA, AINS, AIS, is a Senior Operations Training Manager at Kin Insurance since November 2023, after serving as Senior Manager for Corporate Training & Performance at GEICO from February 2005 to October 2023. With a strong background in sales training, Leila developed comprehensive sales and prospecting programs for GEICO’s Regional Sales Division, overseeing instructional designers and utilizing various training technologies to enhance content delivery and improve retention. Previous roles include Supervisor & Trainer in Sales & Customer Service at GEICO, where Lean Six Sigma methodologies were employed to optimize sales processes, and Safety and Environmental Specialist at Amherst Training Associates, where Leila designed OSHA/DEC/EPA mandated training programs. The educational background includes a Bachelor of Science in Health and Wellness from Buffalo State University and multiple insurance-related certifications from The Institutes.