Gary Kester is an experienced professional in customer service and management, currently serving as the Head of Customer Service for UNIBET and Kindred Group plc since July 2015. Gary has previously held key positions, including Student Counsellor at Wayback Ltd and Head of Customer Services at ClubAllSports Pty Ltd. Prior roles also include Marketing Business Analyst at William Hill and Customer Service Coordinator at Sportingbet Group Australia, where Gary managed a team across multiple support channels. Gary’s extensive background includes customer service management at International All Sports and Forwardslash, with responsibilities in recruitment, training, performance management, and quality assurance. Gary holds a Bachelor of Applied Psychology from the Australian College of Applied Professions along with several certifications in frontline management and call center operations.
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