Irja Tervonen

Irja Tervonen is an experienced professional currently serving as the Affiliate Payments & Compliance Manager at Kindred Group plc since August 2016, where responsibilities include managing payment inquiries and optimizing processes. Previous roles at Kindred Group include Nordic Affiliate Executive, Sustainability Partner for Finland, and Customer Service Team Manager for both Norway and Finland. Irja has also provided VIP support and operated as a Customer Service Agent, consistently delivering high-quality service and building strong customer relationships. Prior experience includes a role as Producer and Sales Assistant at Joensuun Töminä Oy, focusing on VIP package sales for events. Irja holds a Bachelor's degree in Communication and Media Studies from North Karelia University of Applied Sciences.