JA

Julia Aleo

Retention Manager at Kindred Group

Julia Aleo has held various roles in customer service, content management, and marketing. Julia currently works as a Retention Manager at Kindred Group plc, where Julia focuses on retaining existing customers through targeted campaigns. Julia has also worked as a Senior Content Manager, providing direction on marketing content creation, and as a Customer Escalation Coordinator, handling customer issues and incidents efficiently. With a background in international tourism management, Julia has a strong foundation in business administration.

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Timeline

  • Retention Manager

    December 1, 2023 - present

  • Senior Content Manager

    April, 2023

  • Content Manager

    February, 2021

  • Customer Escalation Coordinator

    July, 2020

  • Customer Support Agent

    March, 2019

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