Melissa Butland

Head Of Customer Service Supersportbet at KingMakers

Melissa Butland has a diverse work experience spanning various roles and industries. Melissa started their career as a teacher at Die Lernhilfe and then worked as a freelance journalist for Mittelrhein Verlag GmbH. Melissa also gained experience as an editorial intern at TVIIIa GmbH & Co. KG and Deutsche Presse Agentur.

In 2013, Melissa worked as a project manager at MSS Cape Town - The Language Agency and as a marketing and tender coordinator at Tray International. Melissa also worked as an editorial intern at T-Online, where they were involved in content creation and digital marketing strategies.

From 2016 onwards, Melissa worked at DigiOutsource, initially as a sports content marketer and later as a sports content marketing team lead and service manager. Melissa then became an operations manager for Betway Product and Betway Product & English Support. In their most recent role at DigiOutsource, they were the divisional manager for Betway & Spin Customer Support Center Operations.

Melissa also has experience as a freelance editor, translator, and journalist, providing language services for various projects. In 2023, they joined KingMakers as the Head of Customer Service for SuperSportBet.

Melissa Butland's education history begins in 2006 when they enrolled at Johannes Gutenberg University Mainz. Melissa pursued a Master of Arts degree with a focus on American Studies, History, and Political Science. Their studies lasted until 2012. In 2009, Melissa attended American University, where they took a journalism class, although the level of degree obtained is unspecified.

In 2017, Melissa attended Vega School where they obtained a certificate in Digital Brand Strategy. This was followed by another certificate in Projektmanagement from the University of Cape Town in 2020.

In addition to their formal education, Melissa has acquired certifications in Communication Foundations from LinkedIn, which they obtained in November 2022, and Digital Brand Strategy from DigitLab, obtained in February 2017.

Links

Previous companies

DigiOutsource logo
Deutsche Telekom logo
Deutsche Presse-Agentur logo
Die Lernhilfe logo

Timeline

  • Head Of Customer Service Supersportbet

    June, 2023 - present

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