Ali Yeates

Head Of Operational Transformation at Kings Court Trust

Ali Yeates currently serves as the Head of Operational Transformation at Kings Court Trust Ltd, a role held since June 2019, following positions as Senior Team Manager and Team Manager within the same company. Prior experience includes Team Leader and Mortgage Administration Specialist roles at Bank of Ireland from April 2014 to 2019, and a Customer Advisor position at NatWest from September 2012 to March 2014. Ali began a career in customer service as a Customer Service Representative at Clarks from September 2007 to August 2012. Educational qualifications include a certificate in Banking and Financial Support Services from University College Dublin, Level 3 HR Management from CIPD, ongoing Level 5 Human Resources Management and Services from CIPD, and a BA (Hons) in History from the University of Leicester.

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