Sonali Desai, MPH

Sonali Desai, MPH has a diverse and extensive work experience. Sonali currently works as a Sr Customer Experience Manager at Kinnos since February 2023. Prior to this, Sonali held the position of Senior Account Manager at Interpreta from June 2019 to February 2022. Sonali also worked as the Head of Implementations and Customer Support at PeerWell from December 2017 to December 2018. From 2013 to 2017, Sonali served as an Implementation Manager/Customer Success at Xenex Disinfection Services. Before that, they held the role of Account Manager at Medical Billing Technologies Inc from 2007 to 2013. Sonali's early work experience includes working as a Project Manager at UnitedHealth Group in 2004.

Sonali Desai, MPH has a Master of Public Health (MPH) degree from UC Berkeley School of Public Health, with a specialization in Health Policy & Management. Prior to that, they earned a Bachelor of Science (BS) degree from UC San Diego, majoring in Animal Physiology & Neuroscience. In addition to their formal education, Sonali has obtained various certifications, including Customer Experience: Service Blueprinting, Google Drive Essential Training, Business Acumen for Project Managers, Presenting Technical Information with Stories, Presenting to Senior Executives, Sales: Customer Success, The Data Science of Healthcare, Medicine, and Public Health, with Barton Poulson, Managing Technical Professionals, Boosting Your Team's Productivity, Communication within Teams, Customer Success Management Fundamentals, Data Engineering Foundations, Data Ingestion with Python, Health IT Basics, Learning JIRA Service Desk, Planning a Career in User Experience, SQL Server Integration Services, SQL for Non-Programmers, Learning Data Science: Understanding the Basics, and Managing and Working with a Technical Team for Nontechnical Professionals.