Fletcher Thomas is an experienced business analyst currently contracted with Kiwibank since March 2024. Previous positions include lead business analyst at ClearPoint, where responsibilities involved ensuring the continuity of the icebreaker eCommerce platform during an SAP ERP system transition for VFC. Fletcher's expertise encompasses designing and implementing target operating models at Genesis Energy, developing AI solutions for Ports of Auckland, and assisting in ERP system implementations at Watercare Services Limited. Additional experience includes consulting roles at ClearPoint Ltd and business analysis at ProCare Health Limited and QV Investors (Canada). Fletcher holds a Bachelor’s Degree in Information Management and Accounting from The University of Auckland.