Bryan Jones

Bryan Jones has a diverse work experience spanning across various industries and roles.

Bryan began their career as an Assistant/Receptionist at Gallagher Reedy and Jones Law Firm in 2006, where they worked until 2010.

From 2010 to 2013, Bryan worked as a Customer Service Representative at Westfield.

In 2013, they joined The Produce Exchange, initially working as a Transportation & Logistics Coordinator until 2014. Bryan then transitioned to the role of Sales Account Manager / Source Coordinator, which they held until 2015.

Bryan joined OpenDNS, part of Cisco, in 2015, where they worked as a Renewal Sales Coordinator for two months before being promoted to Renewals Account Manager. Bryan held this position until 2016.

From 2017 to 2020, they worked at Glassdoor, starting as a Customer Success Specialist and gradually progressing to Senior Customer Success Specialist. In this role, they successfully onboarded and managed a significant number of accounts while providing optimized recommendations to enhance the recruiting strategies of Glassdoor's customers.

Following their tenure at Glassdoor, Bryan joined Recognizeapp.com in 2021 as a Senior Customer Success Manager. Bryan efficiently managed over 90 enterprise accounts, focusing on driving product adoption and ensuring a 95% customer retention rate. Bryan played a crucial role in enhancing employee engagement through various means, such as peer recognition, nominations, awards, and rewards.

Currently, Bryan is working as an Account Manager - Educational Sales at KiwiCo, Inc. where they started in 2023.

Bryan Jones attended Leland High School from 2004 to 2008, where they did not pursue any specific degree or field of study. After completing high school, from 2008 to 2013, Bryan attended San Francisco State University, where they obtained a Bachelor of Arts (B.A.) degree in History.