Janaina Melo

Janaina Melo is a Technical Account Manager at Advantive since June 2018, serving the LATAM support region with a focus on customer service and technical expertise in the paper and packaging sector. Prior to this role, Janaina worked at International Paper as a Customer Service Analyst from July 2009 to June 2018, demonstrating technical knowledge and commitment to customer services. Earlier experience includes positions as an Assistente de Expedição de Embalagem at International Paper and as an Estagiaria de Atendimento ao cliente at Orsa Celulose, Papel e Embalagens S.A. Janaina holds a degree in Information Technology from Centro Universitário Internacional UNINTER and a Bachelor's degree in Translation and Interpretation of English from Universidade Metodista de Piracicaba.