Sarah S.

Customer Success Manager, Mid-market at Klue

Sarah S. has a diverse range of work experience. Sarah started their career as a Clinical Research Assistant at the Human and Environmental Physiology Research Unit, where they conducted independent research projects and supervised recruitment sessions. Following this, they worked as a Junior Project Officer at the Canadian Intellectual Property Office, where they coordinated with stakeholders, analyzed user feedback, and developed web pages. Sarah then served as a Junior Policy Analyst at the Public Health Agency of Canada, focusing on policy analysis. Sarah later joined Carleton University as a Project Manager, leading various projects. At Proof, they worked as a Digital Project Analyst, implementing pilot projects and launching digital products for government clients. Sarah's next role was an Onboarding Specialist at medchart, where they optimized the medical record request process. Most recently, they worked at Treehouse as a Product & Customer Success Manager, overseeing the launch of a premium software tier. Currently, Sarah is a Growth Customer Success Manager at Klue.

Sarah S. completed their Bachelor of Science in Human Kinetics from the University of Ottawa, graduating in 2017. Sarah then pursued a Master of Science in Health: Science, Technology, and Policy at Carleton University from 2017 to 2019, focusing on Public Health.

In 2019, Sarah joined Venture for Canada as a Venture for Canada 2019 Fellow and remained with them until 2021. During this period, they did not pursue a specific degree but gained valuable experience or training related to entrepreneurship and innovation.

In 2021, Sarah enrolled in a Product Management program at BrainStation to further enhance their skills and knowledge in this field.

Throughout their educational journey, Sarah also obtained several certifications. In 2020, they completed the R Programming certification offered by Coursera. Additionally, they obtained certifications in Advanced Google Analytics in 2020 and Google Analytics for Beginners in 2019, both from Google. Sarah also holds a bronze Enactus Canada Community Service Leadership certification, obtained at an unknown date.

Overall, Sarah S. has a diverse educational background, with a focus on health and science, complemented by certifications in programming and analytics.

Links

Previous companies

Carleton University logo
Medchart logo

Timeline

  • Customer Success Manager, Mid-market

    April 1, 2024 - present

  • Growth Customer Success Manager

    January, 2023