Jaequan Tatum is an experienced Information Technology professional with a diverse background in technical support roles across multiple companies. Currently serving as Global Field Support Level 2 at KM2 Solutions since October 2022, Jaequan previously worked as an IT Help Desk Technician at Morgan Stanley, where responsibilities included assisting employees globally with technical issues and managing ServiceNow ticket queues. Prior experience at Chipotle Mexican Grill involved supporting over 2,800 stores and extensive troubleshooting of various devices, while a tenure at EXPRESS focused on resolving network issues and managing ticket queues. Jaequan began the career in technology after earning a CompTIA A+ Certification from Per Scholas and has a strong foundation in both technical skills and customer service.
Org chart
Sign up to view 0 direct reports
Get started
