🤠 Account Executive

Finance · Full-time · Global

Job description

Knock is hiring a seller to join our early go-to-market (GTM) team.

About Knock

Knock is on a mission to help products communicate with their users in a more thoughtful way. Building product notifications in-house takes months, often leading to poor user experiences. We believe that—when done right—product notifications help users find value in the products they use every day. That’s why we built Knock.

We're a remote-first (with a NYC base) seed stage startup of 13 employees that believe in the power of great software. We're APIs all the way down at Knock—Stripe for payments, Algolia for search, WorkOS for SSO. We're excited to add Knock to that list and to push forward the API-first movement. If you are, too, come join us and let's build something great together.

We’re backed by top investors and operators including Afore Capital, Preface Ventures, Worklife Capital, Guillermo Rauch (CEO/Founder @ Vercel), Scott Belsky (CPO @ Adobe), Adam Gross (CEO @ Heroku), John Kodumal (CTO @ LaunchDarkly), Nate Stewart (CPO @ Cockroach Labs), Charley Ma, and Zach Holman, to name a few.

About the role

The Knock sales team is a group of bright, low-ego sellers excited about the opportunity to help technical buyers navigate our market and build better product experiences for their users.

In this role you’ll work directly with our CEO as part of our founding sales team. You’ll have direct input into how we grow sales at Knock and help our customers be successful. You’ll be expected to learn from prospects and customers, and bring those learnings back into our sales process and our product.

If you’re excited to (i) be on the ground floor of a high-growth company building its GTM function, (ii) grow your technical knowledge as you work with developers, and (iii) make money, this is the role you’ve been looking for.

What you'll be doing

  • Own a book of business that includes net new business opportunities, renewals, and expansions, and look for the high leverage opportunities within that book to hit and exceed your number.
  • Manage the full sales cycle, from qualification to product demo to POC to procurement to implementation kickoff.
  • Drive cross-functional alignment on larger opportunities and ensure buy-in across engineering, product, support, and ops functions within the organization.
  • Help inbound leads navigate our market, learn our product, and understand the differentiated value that Knock brings to developer and product teams.
  • Learn our product and demo to it to a technical audience. You’ll have technical support on calls, but we’re looking for sellers that like to roll up their sleeves, dig into technical documentation, and put themselves in the best position to succeed.

What we’re looking for

  • You are a top performer. You have a history of hitting your number and finding success through pipeline generation, opportunity management, and closing customers.
  • You are technical. You’ve sold a technical product in the past, understand how data flows through applications, and can speak to the role of APIs and SDKs in developer tools.
  • You are diligent and thorough. You understand the importance of preparation in closing deals. You map out the risks to getting a deal done within a given organization and chase each of them down one by one until you’ve signed the customer.
  • You are organized. You’ve found the system that works for you for getting things done and making sure no prospect falls through the cracks.
  • You are thoughtful and focused on customer value. You listen to customers, understand their needs, and only sell them what they need. You index on maximizing customer value, and know that when you do the revenue follows.