Katie Phelps

Katie Phelps has a diverse work experience spanning over several years. Katie'smost recent role is as a Senior Customer Success Manager at Knotch, starting in November 2022. Prior to that, they worked as a Manager of Customer Success at The Mom Project from February 2022 to October 2022. From April 2021 to February 2022, they served as the Director of Customer Success at simpleshow.

Katie also has valuable experience at ForeSee, where they worked in various roles. Katie was the Director of Customer Success from December 2020 to April 2021 and a Manager of Customer Success from August 2019 to December 2020. Additionally, they worked as a Customer Success Manager from August 2018 to June 2019 and as a Professional Services Team Lead from December 2017 to August 2018.

Before transitioning into customer success roles, Katie gained experience in client management and analysis. Katie worked as a Client Delivery Manager at American Customer Satisfaction Index from May 2016 to December 2017. Prior to that, they held multiple positions at ForeSee, including Client Manager, Associate Client Manager, Customer Experience Analyst III, and Customer Experience Analyst II.

Early in their career, Katie worked at Tempel as a Supply Chain Coordinator and Financial Analyst. Katie also served as an Analyst in Steel Sourcing. Katie gained further experience as a Sourcing Analyst at Ryerson, Inc and as a Purchasing Agent at Ryerson.

Overall, Katie Phelps has a solid track record in customer success and client management, with experience at various companies across different industries.

Katie Phelps completed their education at Indiana University Bloomington from 2000 to 2004, where they obtained a Bachelor of Arts degree in Political Science and Spanish. Prior to this, they attended Merrillville High School, but no specific degree or field of study is mentioned.