Priyanka P.

Priyanka P. has a diverse work experience spanning over 15 years. Priyanka currently holds the position of Head of Customer Experience at KnowledgeHut upGrad, where they have been working since June 2022. Prior to this, they were the Global Program Manager for Accreditation Relationship & Compliance and Customer Experience Management at the same company, starting in September 2021.

Before joining KnowledgeHut upGrad, Priyanka worked at Miles Education as the GM of Sales & Operations - Executive Education from September 2020 to September 2021. Priyanka also gained experience as the Training Delivery and Operations Manager at Frankfinn Institute of Air Hostess Training from June 2018 to June 2020.

Earlier in their career, Priyanka worked at Manipal Global Education Services for a significant amount of time. Priyanka started as an Assistant Manager in March 2009 and continued in this role until June 2018. Additionally, they served as a Senior Programme Executive from an unspecified start date to 2012.

Priyanka's earliest recorded work experience was as an Academic Executive at NIIT Imperia, where they worked from July 2007 to March 2009. Throughout their career, Priyanka has demonstrated their expertise in customer experience management, program management, sales and operations, and training delivery.

Priyanka P. has a Post Graduate Diploma in Mass Communication/Media Studies from Jadavpur University. Priyanka also has a Bachelor of Arts degree in English Language and Literature/Letters from Banaras Hindu University. In addition, they hold a Certificate in Project Management from Simplilearn, obtained in 2019.