Kristen Wiley

Kristen Wiley is an experienced professional with a strong background in customer success management. Currently serving as a Senior Customer Success Manager at Kobiton since June 2022, Kristen previously held the position of Customer Success Manager at Tricentis, where responsibilities included customer growth and retention and identifying expansion opportunities. Prior roles include Premier Customer Success Manager at CareerBuilder, where Kristen managed premium accounts, maintained a 100% renewal rate, and conducted business reviews with key stakeholders. Kristen's diverse experience also encompasses leadership as a Client Advocate Lead and a foundation in customer support, sales, and education, supported by a BFA in Art Education and a BA in Marketing from Georgia State University.