Lauri Peltonen

Lauri Peltonen has extensive experience in various roles within the financial and real estate sectors. Lauri currently serves as the Head of Customer Experience at Kojamo Oyj, where they lead a unit responsible for improving urban living for over 36,000 households in Finland. In this role, they oversee three sub-units focused on ancillary services, customer service, and real estate management. Lauri has been with Kojamo since 2019 and is a member of the leadership team of the Customer Relationship Business Area.

Prior to their current position, Lauri worked at Nordea as Vice President and Deputy Head of the Home Journey business area in Finland. Lauri also held the role of Segment Affluent Product Owner, leading the agile business development of Premium and Personal Banking savings businesses. Additionally, they served as a Strategic Partner in Segments & Strategy and held management positions in Retail Banking FI.

Before Nordea, Lauri gained experience at OP Financial Group where they worked in sales and advisory roles in both the Tampere and Oulu regions. Lauri joined OP Financial Group in 2011.

Throughout their career, Lauri has demonstrated strong leadership skills, strategic thinking, and a focus on customer experience.

Lauri Peltonen holds a Master of Science (M.Sc.) degree in Finance from Oulu Business School, University of Oulu. No specific information regarding the start and end years of their education is available.