Systems Analyst, Netsuite Openair

Engineering · United States

Job description

We Breathe Life Into Data

At Komodo Health, our mission is to reduce the global burden of disease. And we believe that smarter use of data is essential to this mission. That’s why we built the Healthcare Map — the industry’s largest, most complete, precise view of the U.S. healthcare system — by combining de-identified, real-world patient data with innovative algorithms and decades of clinical experience. The Healthcare Map serves as our foundation for a powerful suite of software applications, helping us answer healthcare’s most complex questions for our partners. Across the healthcare ecosystem, we’re helping our clients unlock critical insights to track detailed patient behaviors and treatment patterns, identify gaps in care, address unmet patient needs, and reduce the global burden of disease. 

As we pursue these goals, it remains essential to us that we stay grounded in our values: be awesome, seek growth, deliver “wow,” and enjoy the ride. At Komodo, you will be joining a team of ambitious, supportive Dragons with diverse backgrounds but a shared passion to deliver on our mission to reduce the burden of disease — and enjoy the journey along the way.

The Opportunity at Komodo Health

The Enterprise Solutions Operations (ESO) team collaborates across KH to select, design, implement,  and evolve commercial systems that meet complex business needs..

We are currently seeking an analyst with strong experience implementing and using NetSuite OpenAir. The newest member of our team will be accountable for the design and ongoing administration of OA. They consult with services leaders across the organization to champion best practices, manage the integration to NetSuite,  and ensure accuracy of our OA data. Insights from OpenAir data analysis drive decision making for staffing, customer support, and pricing.

Looking back on your first 12 months at Komodo Health, you will have…

  • Launched OA to new services teams
  • Found and implemented efficiencies in OA processes
  • Collaborated with OA implementation team to migrate teams from legacy tools
  • Documented integration requirements and supported an automation project

You will accomplish these outcomes through the following responsibilities…

  • Own OpenAir from business analysis to execution and ongoing administration
  • Manage OA projects and forecasts with precision
  • Build reports that drive business decisions
  • Consult services teams on how best to accomplish their business goals in OA

What you bring to Komodo Health:

  • At least two years experience as an OpenAir administrator, including time tracking and resource forecasting
  • Experience designing system solutions that lead to insightful reporting
  • Passion for problem solving and building solutions that scale
  • Independent drive to carry an initiative or task to completion by following up with any necessary internal stakeholders and/or immediately raising risks
  • A consultant’s mindset, asking questions to understand business needs and challenging assumptions

Additional skills and experience we’d prioritize (nice to have)…

  • Experience with Salesforce Sales Cloud and/or Tableau
  • Experience with Gainsight
  • Experience administering NetSuite
  • Experience implementing OpenAir from scratch

#LIRemote

Compensation at Komodo Health

The pay range for each job posting reflects a minimum and maximum range of pay that we reasonably expect to pay across all U.S. locations and may span more than one career level. We carefully consider multiple business-related factors when determining compensation, including job-related skills, work experience, geographic work location, relevant training and certifications, business needs and market demands.

The U.S. national starting hourly base pay range for this role is listed below. This role may also be eligible for bonus, equity, and benefits. This position may be eligible for performance-based bonuses as determined in the Company’s sole discretion.
$33.65$48.08 USD

Where You’ll Work

Komodo Health has a hybrid work model; we recognize the power of choice and importance of flexibility for the well-being of both our company and our individual Dragons. Roles may be completely remote based anywhere in the country listed, remote but based in a specific region, or local (commuting distance) to one of our hubs in San Francisco, New York City, or Chicago with remote work options. 

What We Offer

This position will be eligible for company benefits in accordance with Company policy. We offer a competitive total rewards package including medical, dental and vision coverage along with a broad range of supplemental benefits including 401k Retirement Plan, prepaid legal assistance, and more. We also offer paid time off for vacation, sickness, holiday, and bereavement. We are pleased to be able to provide 100% company-paid life insurance and long-term disability insurance. This information is intended to be a general overview and may be modified by the Company due to business-related factors.

Equal Opportunity Statement

Komodo Health provides equal employment opportunities to all applicants and employees. We prohibit discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 

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