Markku Kotoaro

Markku Kotoaro has a diverse work experience spanning over several industries and roles. Markku has held positions in companies such as Konecranes, Sofigate, Microsoft, Nokia, University of Joensuu, European Union, Aducate, and the United Nations. Markku has a strong background in IT Quality and Process Management, having served as the Head of IT Quality and Processes at Konecranes, Global Process Owner for IT processes and process architecture, and as a Senior Business Program Manager at Microsoft. Markku has also worked as an Advisor at Sofigate, where they consulted customers in the private and public sectors on agile and lean product development, IT services, and quality enhancement. In their tenure at Nokia, Markku held various positions including Senior Quality Manager, Service Manager, Quality Manager, Project Manager, Service Owner, and Development Manager, where they were responsible for implementing and managing quality management systems, service delivery, change management, and project planning. In addition, Markku has experience in research liaison, portfolio management, and project design in academic and governmental settings. Overall, Markku's work experience showcases their expertise in IT quality management, process improvement, and project and portfolio management.

Markku Kotoaro completed their education in a variety of fields and institutions. Markku obtained a Master of Project Management from Teknillinen korkeakoulu-Tekniska högskolan in 2003. Prior to that, they received a Master of Arts degree from the University of Eastern Finland, specializing in behavioral sciences, social sciences, economics, and history.

In terms of professional certifications, Markku obtained a Certified IT Management Professional (CIMP) degree from the IT Academy for Business in 2016. Markku also acquired several additional certifications, including Lean Six Sigma Black Belt and Green Belt certifications, as well as certifications in ITIL Service Management. Furthermore, they obtained a range of certifications related to project management and information security from various institutions, including PECB and Sofigate.

Markku's educational background also includes certification courses and professional development in technology management and service management at Nokia Corporation. Additionally, they undertook studies in Microsoft policies and standards at Microsoft Global.

Details regarding the obtained month or year for some certifications are not provided.