Staff Product Manager - Konnect Observability (india)

Kong powers trillions of API transactions for leading organizations globally. Kong’s products make connecting APIs and microservices easier and faster than ever. 

Kong is a Series D company, backed by some of the world’s most respected VCs, including Index, CRV, and Andreessen Horowitz. 

Why will you enjoy this new opportunity?

Konnect is a SaaS platform that enables developers to manage APIs at scale. It empowers developers to efficiently publish, consume, secure, analyze, and manage APIs and services across modern and legacy applications on any cloud, platform, protocol, or architecture. We are an API & cloud-first company with a hyper-focus on customer experience to enable the next generation of user experience through an API-connected world.

For this role, We are seeking an experienced Staff Product Manager to lead our debuggability and observability capabilities to enable our customers to safely operate Kong Gateway at scale and reduce the MTTR of operating their mission-critical applications.

Why should you want to work at Kong?  

Market Opportunity  We are on a quest to build a $10b+ software company over the next few years and need YOUR help! Why APIs Matter? APIs have been enabling innovation for decades! Strong VC team, Series D, strong year-over-year revenue growth! Technical Leadership - We are recognized as the leader in innovation in the connectivity space. Marco, our CTO/co-founder - “We are the Cisco of L4 and L7” - CUBE Conversation, March 2021 We are the leading innovator in the connectivity space! Amazing Team & Culture - Come be a "Konger" and find out what we mean. Great Place to Work Certified in 2020 & 2021 Best Workplaces in 2022 Customer Fireside Chat with Rabobank | API Summit 2023 Building Great Products - Learn why the world's largest companies love our tech! Kong Named a Leader in the 2023 Gartner Magic Quadrant Over 250m+ downloads of our open-source API gateway!  Over 60k+ stars on GitHub between Kong API and Kong Insomnia!

What You'll Be Doing:

• Craft and execute a product roadmap focused on debuggability and observability of Kong Gateway through the lens of Konnect, our SaaS platform.
• Develop user experiences that provide intuitive access to deep insights and API analytics.
• Partner closely with customers to understand their operational SRE needs and refine product offerings.
• Collaborate with engineering, design, and marketing teams to bring new features to market.
• Establish Kong as a leader in API gateway observability, ensuring our solutions are competitive and innovative.

What You'll Being:

• 6+ years of software product management experience, preferably with a strong background in SaaS and cloud-based products.
• Proven expertise in the fields of debuggability, observability, or similar areas within software development.
• Familiarity with leading observability tools such as Datadog, Honeycomb, Prometheus, Grafana, Elasticsearch, Kibana
• Exceptional communication skills, capable of articulating complex technical concepts to a diverse range of stakeholders.
• Adaptability and agility in a fast-paced and evolving technology landscape, with a keen eye for emerging trends and technologies.

What is leadership like for this role? What is the structure and culture of the team like?

• The hiring manager for this role is Ross Kukulinski, Sr. Director of Product Management. The Konnect team is made up of individuals with diverse backgrounds who are excited about delivering a new SaaS offering to enable Kong’s customers to operate, scale, and manage APIs in today’s modern application world.
• If you don’t think you meet all of the criteria below but are still interested in the job, please apply.  Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.