Drew Hambke

Director of Marketing at Kongregate

Drew Hambke has a diverse work experience spanning different industries. In 2010, they started working at Xerox as a Tier 1 Advisor before becoming a Senior Advisor and eventually a Customer Care Supervisor in charge of a team of 20+ advisors. In this role, they managed localized operations, reported to the client, and ensured adherence to client requirements. Drew remained in this position until 2014.

From 2014 to 2015, Drew worked as an Operations Manager at Xerox - Raleigh. In 2015, they transitioned to Xerox and continued working as an Operations Manager until 2017. In this role, they likely oversaw day-to-day operations and managed a team.

In 2017, Drew joined Conduent as a Senior Operations Manager. Drew was responsible for managing training and development, information security, and ensuring the site's adherence to enterprise standards for call center operations. Drew achieved first-time certification in COPC - Standard 6.0 during their tenure.

In 2018, Drew joined Kongregate as a Community Support team member. Drew coordinated with developers, users, and the internal team on platform operations. Drew also wrote and updated internal policies and maintained communication templates and standards. In 2019, they transitioned to the role of Marketing Coordinator, User Acquisition, where they created, managed, and optimized advertising campaigns for published games. Drew also analyzed and improved store page performance for mobile games through App Store Optimization.

Drew's most recent role at Kongregate is Director of Marketing, which they started in January 2022. Currently, there is no specified end date for this role.

Drew Hambke's education history includes studying Sociology at PennWest Clarion. No specific start or end dates are provided for this educational experience.

Links

Previous companies

Xerox logo

Timeline

  • Director of Marketing

    January, 2022 - present

  • User Acquisition Manager

    January, 2021

  • Marketing Coordinator, User Acquisition

    November, 2019

  • Community Support

    March, 2018