Tom Shoemaker is an experienced professional in customer care and program management, holding the position of Director of Customer Care at Koya Medical, Inc. Prior to this, Tom served as Principal Program Manager at Philips and as Senior Quality Program Manager at BD. Additional experience includes the role of Director of Program Management at Cadence Inc. and Senior Program Manager in Regulatory Affairs and Quality Assurance at Stryker. Tom's extensive background demonstrates a strong commitment to program management and quality assurance across various medical and technology companies.