Saeed Kashani

Saeed Kashani has a diverse and extensive work experience, with a strong focus on customer success and support roles. Saeed started their career at Infosys, where they served as a Software Development Director/Senior Product Manager, leading a team of software engineers and ensuring timely and high-quality software releases. Saeed then established their own consulting company, SKIT Consulting, providing management consulting and business development services to clients.

After that, Saeed joined Pooya Co. as the Director of Customer Success and Technical Support. Saeed built and led a customer success and technical support infrastructure, overseeing teams and infrastructure improvement projects. Saeed later joined Marin Software as the Senior Director of Application Support US, where they led operations and strategic direction for application support, improving customer satisfaction and implementing standard operating procedures.

Saeed then moved on to GBF, where they served as the Head of Customer Support & Success. In this role, they led global customer success and support operations, implemented strategic projects to drive revenue and increase customer satisfaction, and developed programs to enhance the customer experience. Saeed then joined Aerohive Networks as the Client Services Operations Manager, evaluating and improving processes to maximize productivity and customer experience.

As an independent contractor, Saeed worked as a Customer Success Consultant, overseeing initiatives to enhance customer experience, designing dashboards and metrics to track business performance, and optimizing processes and resources.

Most recently, Saeed worked at KQED as the Director of Membership Operations. In this role, they led and scaled the membership department, identified revenue strategies aligned with the organization's strategic plan, and improved operational efficiency through automation and process improvements.

Throughout their career, Saeed has consistently demonstrated strong leadership skills and a commitment to delivering exceptional customer experiences.

Saeed Kashani's education history includes pursuing a Bachelor of Science (B.S.) in Computer Science from the University of North Texas and a Bachelor of Science (B.S.) in Mathematics from the same institution. However, specific details regarding the start and end years of these degrees are unavailable.