AC

Anthony Canoso

Head Of Customer Experience at Krisp

Anthony Canoso has extensive work experience in various leadership roles in the IT industry. Anthony currently serves as the Head of Customer Experience at Krisp since February 2022. Prior to that, they worked at Amazon as the Head of NA IT Strategy & Operational Excellence from May 2021 to February 2022.

Before joining Amazon, Anthony had a long tenure at Teleperformance, where they held multiple positions. Anthony started as a Senior IT Project Manager in January 2008 and later took on the role of Client Solutions Architect. In this role, they planned and designed technology solutions for clients globally and supported internal technology initiatives. Anthony then became the Manager of Technical Account Management, responsible for implementing and managing the Technical Account Management program. Eventually, Anthony served as the Director of IT Customer Success, overseeing the IT client relationship and ensuring high-quality service on IT projects. Anthony'stenure with Teleperformance lasted from January 2008 to May 2021.

Prior to their time at Teleperformance, Anthony served as the Western Regional Partner Manager at informa software from April 2006 to January 2008. In this role, they managed sales and implementation activities for office automation solutions.

Earlier in their career, Anthony worked at IKON Office Solutions, where they held two positions. Anthony started as an Integrated Account Manager II from August 2002 to September 2004, managing outsourced document management and imaging operations. Anthony then became the Systems Analyst Manager from September 2004 to November 2005, overseeing professional services implementation.

Anthony's career began at Convergys, where they worked as an Operations Manager from October 1997 to June 2001.

Overall, Anthony Canoso has a diverse background in IT leadership and management roles across multiple organizations.

Anthony Canoso has attended Idaho State University, but no specific start or end year, degree name, or field of study is provided. Additionally, they obtained a Lean Six Sigma Green Belt certification in October 2004, but the institution is not mentioned.

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Timeline

  • Head Of Customer Experience

    February, 2022 - present

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