Rachel Herrera

Rachel Herrera is a seasoned professional in customer success and analytics with extensive experience in various leadership roles. Currently serving as the Director of Customer Success at Kubit since May 2023, Rachel focuses on establishing a customer success function to enhance self-service analytics through a cloud-native platform. Prior to this, Rachel worked at Amplitude from January 2019 to April 2023, where contributions included leading global services sales, doubling services revenue in the first year, and mentoring colleagues in a newly created Professional Services team. Previous roles include Advanced Analytics Consultant at Slalom, Senior Reporting Analyst at EY, Business Intelligence Specialist at Rackspace, and Marketing Analyst at Silverleaf Resorts. Rachel holds a Bachelor of Business Administration in Marketing from Texas A&M University-Commerce.