Gary Norenberg

Gary Norenberg has a diverse work experience in various roles and industries. Gary began their career as an Account Manager at CustomerLink Systems in 2002, where they provided product and marketing service support and business consulting for clients. Gary continued working in the same position until 2006, when they joined Cisco WebEx as an Account Manager, responsible for creating and implementing strategic account plans for enterprise-wide deployment of collaboration software services. In 2012, Gary returned to CustomerLink Systems as a Client Development Manager, overseeing customer retention marketing and loyalty services in the automotive industry until 2015.

From 2015 onwards, Gary worked at KUKUI, a company providing custom marketing platforms. Gary started as a Client Marketing Coordinator, offering product and marketing service support to clients from 2015 to 2017. Gary was promoted to the position of Associate Director of Client Services, where they assisted the Director of Client Services in filling various responsibilities related to customer success. In 2018, Gary became a Client Services Manager at KUKUI, where they managed and developed the client services team while maintaining a high standard of customer care. As of November 2021, Gary holds the position of Senior Manager of Client Success at KUKUI.

Gary Norenberg earned a Bachelor of Arts degree in Philosophy with a minor in Business Management from California State University-Sacramento. Additionally, they have obtained several certifications including "Mastering Self-Leadership," "Google Analytics Essential Training," "Influencing Others," "Communicating with Confidence," "Communication Foundations," "Customer Retention," "Interpersonal Communication," "Leadership Mindsets," "Advice for Leaders during a Crisis," "Creating a Culture of Change," "Diversity, Inclusion, and Belonging," "Innovative Customer Service Techniques," "Leading Your Team Through Change," "Leading in Crisis," "Phone-Based Customer Service," "Quick Fixes to Attain Excellent Customer Service," "Coaching Skills for Leaders and Managers," "Creating Positive Conversations with Challenging Customers," "Getting Started as a LinkedIn Learning Admin," and "Getting Things Done." These certifications were obtained from LinkedIn in various months between August 2020 and March 2021.