Steffen Giebeler

Steffen Giebeler is a seasoned executive with a robust background in customer experience and revenue operations, currently serving as VP Customer Experience at Kyan Health since May 2025. Previously, at Parloa, Steffen held multiple VP roles, where responsibilities included global revenue operations leadership, team management, and establishing foundational revenue functions, achieving notable successes such as a Net Promoter Score (NPS) of 100 and a Net Revenue Retention (NRR) exceeding 170%. Steffen has a diverse consulting background, founding Steffen Giebeler Consulting and providing expertise to media agencies and mobile software companies. Previous roles also include key management positions at WorkMotion and Uberall, where Steffen contributed to significant growth and operational improvements. Steffen Giebeler holds a Bachelor of Arts in Sozialwissenschaften from Humboldt-Universität zu Berlin and Universität Siegen.