Makdoom Mullani

Makdoom Mullani has a diverse work experience spanning various industries. Makdoom started their career as a Sr. Business Development Executive at Cineyug in 2011, where they were responsible for pitching event services and ideas to corporate companies. Makdoom also assisted in executing events by coordinating with the operations team.

In 2014, Makdoom worked as a Freelance Event Manager at Event Freelancer, where they served as a project manager for various events. Makdoom'sresponsibilities involved handling clients, understanding their requirements, and negotiating budgets with the production team.

Makdoom then joined Jet Airways in 2016 as a Ticketing and Reservations staff at the Mumbai International Airport. Makdoom successfully sold economy, business, and first-class fares to walk-ins, while also handling ticket reissuance, refunds, and upselling.

In 2017, they moved on to Emirates as part of their Sales and Ticketing team. Here, they sold tickets to customers calling from around the world, providing them with routing options, best prices, and offers. Makdoom also facilitated interline and code-share bookings.

From 2019 to 2021, Makdoom worked at The Byke as an Assistant Manager - National Sales, focusing on national sales strategies.

Most recently, Makdoom joined Kylas in 2021. Makdoom started as an Inside Sales Associate and quickly progressed to the role of Account Executive. Makdoom'sresponsibilities included analyzing prospects, giving product demos, understanding use cases, suggesting integration options, and helping define pipelines on the CRM. Makdoom consistently achieved targets while maintaining ARR and MRR and maintained a good SQL to conversion ratio.

Overall, Makdoom brings a strong background in sales and customer service, with experience in account management, event management, and project management.

Makdoom Mullani completed a Master of Business Administration (MBA) degree in Marketing/Marketing Management at the Welingkar Institute of Management from 2019 to 2022. Prior to that, they obtained a Bachelor of Management Studies degree in Marketing/Marketing Management from Rizvi College of Arts, Commerce & Science from 2007 to 2011. Makdoom also holds additional certifications, including the Evolve Category Award for Quarter 1 (Yr 22 - 23) and the Excel Category Award for Quarter 4 (Yr 21 - 22), both obtained from Kylas in 2022. Makdoom also earned the Certified Business Analyst certification from IMS Learning Resources Pvt. Ltd in 2020. Makdoom's education history also includes completing The Fundamentals of Digital Marketing course, although specific information about the institution and the date of completion is not provided.