Agostino Terrasi is a Senior Associate in Systems Management at Kyndryl, having joined in November 2021, with expertise in Exchange, Windows Server, and VMware. Prior experience includes roles as a Service Coordinator and Customer Service Representative at IBM from June 2018 to October 2021, and customer care and technical support at Teleperformance from August 2017 to March 2018. Additionally, Agostino contributed as a Volunteer of the National Civilian Service at L'Albero della Conoscenza - ONLUS from September 2015 to September 2016. Agostino holds a Diploma in Accounting and Business/Management from I.T.C.G. Carlo Alberto dalla Chiesa, completed in July 2007.