Jacob Buckles is an experienced IT professional with a strong background in system administration and technical support. Currently serving as Site Lead and Senior Associate System Administrator at L3Harris Technologies since August 2021, Jacob is responsible for building, maintaining, and troubleshooting both physical and remote desktop environments, implementing security measures in line with RMF standards, and managing user accounts within Active Directory. Previous roles include IT Support Technician and Information Technology Support Specialist at various organizations, where responsibilities encompassed helpdesk support, system configuration, incident analysis, and technical assistance. Jacob holds a Bachelor of Science degree in Network and System Administration from the University of Phoenix and possesses extensive experience in managing complex IT systems and enhancing operational efficiency.
February, 2023 - present
February, 2022
August, 2021