Yetunde Babalola

Yetunde Babalola is currently the SMT Outcome Lead at Resolution Life, where responsibilities include driving customer solutions and enhancing operational efficiency. With extensive experience in customer service and retention, yetunde has held various roles including Customer Retention Specialist at Lagos Food Bank and Customer Service Officer at Equifax. Notable positions also include Escalation Specialist and Investigator at PROBE Group, as well as a Debt Recovery Specialist at 9mobile. Earlier career experience includes serving as a Customer Care Executive at Etisalat Nigeria and a Customer Care Representative at AIICO INSURANCE PLC. Yetunde holds a degree in Chemistry from AAUA and completed high school at Ise Oluwa Montessori Group of Schools.