Shamika Monroe

Shamika Monroe has a diverse work experience spanning several industries. Shamika is currently employed at Langley Federal Credit Union, where they have held multiple roles since 2019. Their most recent position is Director of Mortgage Lending Operations, which they started in February 2023. Prior to this role, they worked as the Mortgage Operations Manager and Cooperative Title Manager. As the Cooperative Title Manager, they were responsible for overseeing the daily operations of the title company, managing staff, and ensuring customer service excellence. Before joining Langley Federal Credit Union, they worked as an Executive Legal Assistant at Patten, Wornom, Hatten & Diamonstein, L.C. in 2019. In this role, they organized and maintained client and litigation files. From 2014 to 2019, they were employed at James City County as the Delinquent Collections Supervisor. Their responsibilities included coordinating the collections team and developing collection plans. Prior to that, they worked at Capital One from 2008 to 2014. Shamika started as a Credit Analyst, analyzing credit risk and developing credit criteria. Later, they became a Front Line Manager-Judgemental Underwriting, leading and motivating a team of credit analysts. Shamika also has experience in the automotive industry, having worked as a Buyer at CarMax from 2007 to 2008. Shamika started their career at 1st Advantage Federal Credit Union in 2003 as a Lead Financial Services Representative III, where they trained and supervised staff and conducted audits.

Shamika Monroe has a Bachelor of Science (BS) degree in Criminal Justice from Old Dominion University. Additionally, they have obtained a Virginia Title Insurance License from the Virginia State Corporation Commission in September 2020 and a Virginia Notary Republic certification from the Commonwealth of Virginia in May 2019. Shamika also has a Business Process Management Certification, although the institution and the specific month and year of obtaining the certification are unknown.