Thiele Marques

Thiele Marques is a skilled IT professional with extensive experience in technical support and team leadership. Currently serving as Líder de Equipe em Suporte 1N at Lanlink Informática since February 2022, responsibilities include leading service operations for major clients, ensuring goal delivery, mentoring teams, and participating in decision-making processes related to personnel management. Previous roles encompass positions as Operador de Service Desk and Atendente de Serviço de Suporte 1N, where tasks involved first-level support, incident management, and customer interaction. Thiele Marques has also worked with Altavia Soluções, enhancing client relationships and technical support, and held positions at PowerTech Informática and Perícia Forense do Estado do Ceará, focusing on IT support and maintenance. Currently pursuing a degree in Análise e Desenvolvimento de Sistemas at Unifametro, Thiele Marques combines practical experience with formal education in technology.