Lauren Small

Lauren Small is a seasoned professional with extensive experience in training and implementation management within the software as a service (SaaS) industry. Currently serving as Senior Launch Manager at Lantum since July 2019, Lauren has previously held key roles such as Product Education Manager at JRNI and SaaS Training and Implementation Manager at NewBook PMS & CRM. Responsibilities have included designing and implementing product training programs, overseeing project transitions from sale to go-live, and liaising with clients to ensure successful integrations and training. Lauren's early career in education as a nanny, cover supervisor, and teaching assistant showcases a foundational commitment to education and child development. Academic credentials include studies at Canterbury Christ Church University and Fulston Manor School.