Jacky woo

Customer Success Manager at Latchel

Jacky Woo has worked in various roles since 2007. In 2007, they worked as a Sales Manager at Good Luck Signage, where they ensured smooth daily operations and trained staff to address and resolve customer issues promptly. Clients included Holiday Inn, Chase, Toyota and Coca-Cola (Hong Kong). In 2013, they became an Independent Financial Advisor at Convoy Financial Services, providing a wide variety of financial solutions for high net worth clients and managing assets of HK$20M. From 2015 to 2018, they worked at The Coca-Cola Company as an Account Manager, excelling in productivity and ranking #1 in sales volume within the Los Angeles Market Unit for five consecutive months while maintaining an average of $180K in revenue profit per month. In 2018, they worked as a Key Account Sales Manager at QTrade Teas and Herbs, facilitating communications between management, procurement, and internal departments to provide exceptional customer service and achieve sales goals. Clients included Unilever, Dunkin, Starbucks and Coca-Cola. From 2019 to 2020, they worked as a Broker / Account Manager at Lone Wolf Technologies. In 2020, they began working as a Customer Success Manager at AppFolio, Inc. and is currently employed at Latchel as a Customer Success Manager.

Jacky Woo attained a Bachelor of Social Science from California State Polytechnic University-Pomona in 2012, majoring in Communications - Public Relations. Prior to this, they obtained an Associate of Arts (AA) degree from Pasadena City College in 2009, with a field of study in General Studies.

Links

Previous companies

The Coca-Cola Company logo
QTrade Teas and Herbs logo

Timeline

  • Customer Success Manager

    May, 2022 - present

View in org chart