Javier Avila Sandoval

Ops associate - Troubleshooter at Latchel

Javier Avila Sandoval has a diverse work experience spanning across various industries. Javier'smost recent position was with Latchel as an Ops Associate - Troubleshooter, starting in June 2020. Prior to that, they worked at HP as a CSR Specialist from August 2019 to October 2019, where they were involved in case and lead processing, process improvement, and provided backup support for different departments.

Before their role at HP, Javier worked at NTT DATA Services as a Service Desk Associate from April 2019 to August 2019. In this role, they remotely supported medical professionals at Mount Sinai Hospital in the United States, ensuring applications were updated, providing access to servers, assisting with remote stations for patients, and handling password resets.

From October 2015 to April 2019, Javier held a position at Tata Consultancy Services as a BPO Desk Service - Customer Assistance. During this time, they provided customer assistance services.

Prior to their work at Tata Consultancy Services, Javier worked at Specialized Bicycle Components as a Sales Representative. From March 2014 to June 2015, they were responsible for offering and documenting the best bike options for customers, specializing in Enduro, Trail, and Downhill categories. Javier also ensured post-service follow-up and organized tours and rides for customers.

Javier's earliest work experience was at Priceline.com from February 2010 to December 2010. Javier worked as a Sales Representative at Teleperformance, assisting customers in finding the best hotel deals, matching prices with competitors, and helping them understand the terms and conditions. Javier also utilized search tools to find amenities and combined hotel, flight, and car reservations to obtain the best prices.

Javier Avila Sandoval pursued their education at Universidad de Guadalajara from 2014 to 2018, where they obtained a degree in Law. During this time, they were a Pasante de Derecho and focused their studies in the field of Law. Prior to that, from 2010 to 2012, they also attended Universidad de Guadalajara and studied Marketing. However, it is not specified whether they obtained a degree in that field.

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Timeline

  • Ops associate - Troubleshooter

    June, 2020 - present

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